Founder Story: Surviving a Pricing Shock
A B2B startup lost its largest customer after a competitor undercut pricing by 30%. Runway shrank from 11 months to 6. The team froze hires, re-forecast weekly, and called every top customer to reassess value. Comment if you have faced a similar cliff.
Founder Story: Surviving a Pricing Shock
They added an implementation fee, launched annual prepay with a loyalty discount, and renegotiated cloud commitments. Pipeline was reweighted, and churn playbooks activated. Cash burn dropped 22%, and two at-risk accounts renewed. Subscribe to get the exact scripts they used in those hard conversations.